Cattie Adhesive Solutions

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Hot Melt System – Trouble Shooting Tips

Before troubleshooting a Hot Melt System, refer to the safety procedures in your OEM manual for that machine.

WARNING: Allow only qualified personnel to perform troubleshooting. Observe and follow all safety instructions.


Hot Melt System – Trouble Shooting Tips

Mechanical

Piston pump not pumping:

A. Check to see if unit is up to operating temperature.

B. Check for system fault light.

C. Check air supply going to pump.

D. Check solenoid valve.

E. Check shifter valve assembly.

 

Piston pump strokes erratically:

A. Check to see if adhesive level is low

B. Check and see if adhesive is melted

C. Check pump seat(s) for any foreign material lodged in them.

D. Check for broken o-ring on crossover tube

E. Check pressure relief valve

 

Gear pump not pumping:

1. Motor not running

A. Check for any fault indicators

B. Check to see if the pump ready light is on

C. Check for blown fuse

D. Check power

E. Check motor capacitor

F. Check motor control

 

2. Motor running but no adhesive is pumping out

A. Check to see if adhesive level is low

B. Check and see if adhesive is melted

C. Check for clogged nozzle on head

D. Check tank filters

E. Check inline head filters

F. Check coupler between the pump and motor

G. Check for broken o-ring on crossover tube

H. Check pressure regulator

I. Check pressure relief valve

J. Check temperature settings on system components

 

3. Poor adhesive flow

A. Check to see if the pump ready light is on

B. Check to see if the pump is working

C. Check air pressure

D. Check speed setting on gear pumps

E. Check temperature settings

F. Check tank filter

G. Check inline head filters

H. Check for restricted nozzles

 

Electrical

Tank not heating or under heating:

A. Check for system fault light

B. Check for blown fuse

C. Check the resistance on the tank heater

D. Check the resistance on the tank rtd

E. Check the triac

F. Check the overtemp thermostat

G. Check for broken or burned off wire going to the tank heater

H. Check control boards

 

Hose not heating or is under heating:

A. Check for system fault light

B. Check for blown fuse

C. Check the resistance on the hose heater

D. Check the resistance on the hose rtd

E. Check for unplugged electrical connectors

F. Check wire connectors for broken or backed out pins

G. Check control boards

 

Head not heating or is under heating:

A. Check for system fault light

B. Check for blown fuse

C. Check the resistance on the head heater

D. Check the resistance on the head rtd

E. Check for unplugged electrical connectors

F. Check wire connectors for broken or backed out pins

G. Check control boards

 

Tank over heating:

A. Check for system fault light

B. Check the resistance on the tank rtd

C. Check triac

D. Check control boards

 

Hose over heating:

A. Check for system fault light

B. Check the resistance on the hose rtd

C. Check control boards

 

Head over heating:

A. Check the system fault light

B. Check the resistance on the head rtd

C. Check control boards


  •  These are some suggestions to maintain and trouble shoot your hot melt equipment.
  • Cattie Adhesives is not liable for any worn or damaged parts from disassembly or any injuries resulting from work performed on a hot melt unit or system.
  • Please refer to OEM manual for safety information and specific maintenance instructions.

To speak with a technical representative about your application, and to request samples, please call us at 1-800-249-0337 or email us at sales@cattieadhesives.com

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